AI Agents That Work Around the Clock
Emma, Jessica, Alex and Mark are agents we customize to your process, tools and tone of voice. Each one handles a defined job and hands over to a person when it should.
What it is
Agents with a job description, not a general chatbot
An AI agent is software that can read a situation, decide on the next step and act in your systems: send an email, update a CRM record, book a meeting, answer a call. The difference from a simple chatbot is that it works toward an outcome across several steps and tools.
We find agents work best when they are given one clear role with clear limits. So rather than a single assistant that tries to do everything, we offer four agents, each designed for a specific job. They run 24/7, and each is configured around your own process rather than a generic script.
That configuration is most of the work. An agent that books appointments needs your real availability rules, your cancellation policy and the questions your front desk actually gets, not a template. We spend the time to capture those details before anything goes live.
Who it's for
Businesses where response time and follow-up decide revenue
- Sales teams that cannot keep up with prospecting and follow-up alongside closing deals.
- Clinics, law firms, real estate agencies and hospitality businesses that miss calls and enquiries outside office hours.
- SaaS and e-commerce companies whose customer success staff spend their days on routine check-ins and repeat questions.
- Small teams that need cover for a role they cannot yet justify hiring for full time.
Meet the agents
Emma, Jessica, Alex and Mark
Emma: outreach
Emma runs outbound outreach. She works from your target list, writes personalized first messages in your voice, sends follow-ups on a schedule you set, and stops the sequence when someone replies. Positive replies are passed to a rep with the conversation history attached.
Jessica: sales intelligence
Jessica does the research a rep would do before a call. She gathers what is publicly known about a prospect and their company, summarizes it against your ideal customer profile, and writes the brief into your CRM so the rep walks in prepared.
Alex: reception
Alex answers inbound enquiries on the channels you choose, handles common questions from your own information, takes details, books appointments into your calendar and routes urgent matters to the right person. Out-of-hours enquiries get a useful answer instead of voicemail.
Mark: customer success
Mark keeps in touch with existing customers. He handles onboarding check-ins, answers routine product questions, notices signals such as missed usage or a renewal date approaching, and alerts your team when a customer needs a human conversation.
Agents often sit on top of wider business automation, which keeps the data they rely on accurate.
How it works
From a free demo to an agent in production
- Discover. On the first call we pick one manual process, such as answering after-hours calls or researching inbound leads. Within 24 hours we send you a free working demo of an agent handling it. There is no commitment.
- Design. If the demo is useful, we define the agent’s role in writing: what it may do on its own, what it must escalate, which tools it uses and how it should sound. Price follows that fixed scope.
- Build. We connect the agent to your systems and test it against real past conversations and edge cases.
- Launch. The agent goes live with conservative limits and close monitoring, and your team reviews its work in the first weeks.
- Grow. We widen what it handles as it proves reliable, or add a second agent.
Deliverables
What you get, and what we need from you
You get: a configured agent connected to your tools, a written description of its role and escalation rules, conversation logs your team can review, and the accounts and data in your name.
We need from you: your process as it runs today, example conversations or emails, the information the agent should answer from (pricing pages, FAQs, policies), access to the relevant tools, and someone to review the agent’s output during launch.
FAQ
Frequently asked questions
How are the agents priced?
We scope the agent’s role first and quote a fixed price for setup and customization. Running costs depend on volume, such as calls or emails handled, and the underlying model and messaging services. We explain those costs before you commit.
How long does it take to go live?
The demo arrives within 24 hours of the first call. A production agent for a single, well-defined role typically goes live within one to four weeks, depending on integrations and how much review your team wants before launch.
Which systems do the agents work with?
Common integrations include CRMs such as HubSpot or Salesforce, Google Workspace, Microsoft 365, Slack, calendars and booking tools, phone and messaging channels, help desks and accounting tools.
Is customer data safe, and who owns it?
Agents use the minimum access their role needs, with credentials you control and can revoke. Conversation logs and customer data stay in accounts you own, and you can review or export them at any time.
What if the agent gets something wrong?
Each agent has explicit limits and escalation rules, so uncertain or sensitive cases go to a person. After launch we review logs, correct weak responses and adjust the rules as your process changes.
Next step
See an agent working on your process first
Tell us the one task you would hand to an extra team member tomorrow. We will build a demo around it within 24 hours of our call. Book your demo.
Have an idea
worth building?
Let’s turn your idea into a digital product that works.